Delete your account & data
OnVid— account & data deletion request
How to request deletion
To delete your OnVid account and its associated data, send us a request and we’ll take care of it. You can do this in either of these ways:
- Tap Request account deletion below (or use Account → Contact support inside the app) and let us know you’d like your account deleted.
- Send the request from the email address linked to your account so we can verify it’s you.
We verify each request and complete deletion within 30 days.
Prefer email? Write to [email protected] with the subject “Delete my account”.
What we delete
- Your account and login identifiers (email address, Google/Apple sign-in ID).
- Your profile and the songs, covers, and lyrics you created.
- Usage and analytics data tied to your account.
What we keep (and why)
- Purchase and transaction records — retained for the period required by applicable tax and accounting law, because we are legally obligated to keep them.
- Anonymized, aggregated data that can no longer identify you may be retained for analytics.
Questions
Contact us any time at [email protected].